Further details on the member services you will receive
24/7 helpline:
24/7 helpline:
- Helpline answered by a person every time
- Helpline answered at our control base in the UK
- Helpline answered by people well trained to provide IMMEDIATE help tailored specifically to your individual circumstances and needs.
- 24-hour vehicle recovery even where the accident is your fault
- Vehicle recovery throughout England, Wales, Scotland and Northern Ireland
- Recovery available for any type of car, van and light commercial vehicle
- This service applies where you are not at fault for the accident
- Every type of vehicle fully repaired where the member is not at fault for the accident.
- Repairs professionally managed to ensure they are completed to the highest standards first time, on time, every time
- You will be kept regularly informed by phone about the progress of the repairs
- Repairs completed at whichever of Trusted Garages is closest to where you live
- Repairs completed without having to claim on your own motor insurance policy
- You won't have to pay us the excess onyour own motor insurance to get the repairs completed
- Costs of repairs are recovered from the at-fault party's insurer, not from you or your insurance
- This service applies where you are not at fault for the accident
- Instead of a mere courtesy car, we provide a like-for-like replacement vehicle for you to use while the repairs to your own vehicle are being completed
- Replacement vehicle is delivered to your home or wherever else is most convenient for you
- With resources of more than 300,000 vehicles nationwide we can replace EVERY conceivable class of car, van and commercial vehicle
- Replacement vehicle is valeted and presented in as-new standard when delivered to you
- Replacement vehicle is ever more than 3 years old
- Costs of of providing this replacement vehicle are recovered from the at-fault party's insurer, not from you or your insurance
- Our member's own vehicle: 1995 Mercedes C-class
- Vehicle we delivered to our member: 59-plate Mercedes C-class with leather & AC
- Our member's own vehicle: 1999 Citroen Xsara Picasso
- Vehicle we delivered to the member: 09-plate Citroen C4 Picasso
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Examples of like-for-like vehicle we have provided to our members:
- This service applies where you are not at fault for the accident
- Free legal advice if you've been injured in the accident
- Free legal advice for any passenger or family member in the vehicle with you at the time of the accident who has been injured
- Your personal injury claim will be handle by the very best solicitors with proven expertise
- Your compensation will be maximised and you will keep 100% of your damages, no deductions
- We will provide expert physiotherapy and rehabilitation treatment to anyone who has been injured, be it you and/or any member of your family regardless of age
- The NHS's typical waiting time for physiotherapy to start is about 3 months, but our service ensures you go to a private clinic in your home town IMMEDIATELY with no waiting list
- Costs of of providing this treatment are recovered from the at-fault party's insurer, not from you or your insurance
- This service applies where you are not at fault for the accident
- Our specialist team will report the accident to your own insurer
- Our specialist team will report the accident to the at-fault partys insurer
- Our specialist team are trained to handle all the paperwork and administration
- You willbe kept fully informed oa regular basis as to what is happening
