If the accident wasn't your fault, arrangements will be made, convenient to you, for your vehicle to be fully repaired at an approved repairer NEAREST TO YOU.

The organising of the repairs, the supervision of the repairs and ensuring the repairs are completed in a timely manner to minimise all the inconvenience of not having your vehicle available to use is all taken care of for you, while you are regularly updated and kept informed from start to finish.

Most importantly, we will do all of this without ever making any claim on your own motor insurance policy. So neither you nor your insurer have to pay for the repairs. This results in 2 more important benefits to you of using One1one:

(1) You'll never have to put your hand in your pocket to pay the excess on your insurance policy; and

(2) Because your own insurers will not be paying for the repairs, your no claims bonus will not be affected.

The costs of the repairs will be recovered from the at-fault driver's insurance company, not from you.

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